Introduction
We at Stepaside Golf Centre (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect any personal information you provide to us, and informs you of your rights under applicable data-protection laws (including GDPR).
Data Controller & Contact Information
- Data Controller: Stepaside Golf Centre
- Contact: info@stepasidegolfcentre.ie, Tel: 01-2149638 / 087 276 4203 / 087 262 5857
- Address: Stepaside, Dublin 18, Ireland
If we appoint a dedicated Data Protection Officer (DPO), their contact details will be published here.
What Information We Collect
We may collect the following categories of personal data:
- Contact information (e.g. name, email address, phone number, postal address) when you contact us, request information, make a booking (e.g. for tee time or tuition), or subscribe to newsletters / updates.
- Booking / transaction details (e.g. date/time of booking, services requested).
- Website usage data (e.g. IP address, browser type, device type, session data) — collected via cookies or similar technologies.
- Any other information you voluntarily provide to us (e.g. queries, special requests, communication preferences).
How and Why We Use Your Information (Purposes)
We use your personal data for the following purposes:
- To process and manage bookings (tee times, golf lessons, events) and deliver services you requested.
- To communicate with you (e.g. confirm bookings, send updates or information about services, respond to enquiries).
- To send marketing or promotional communications only if you have given explicit consent (e.g. newsletters, special offers).
- To improve and manage our website (such as analysing website usage to improve user experience).
- Where required, to meet our legal or regulatory obligations.
lawful basis for processing will include (as applicable): consent; performance of a contract; our legitimate business interests (e.g. website maintenance, business development); and compliance with legal obligations.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website, understand how visitors use the site, and improve functionality. Some cookies are “necessary” for the site to function properly, while others help us with analytics or marketing.
We will obtain your consent — via a cookie banner or pop-up — before using non-essential cookies. You have the right to accept or refuse such cookies. You may also disable or delete cookies via your browser settings, though this may affect website functionality.
Data Sharing and Disclosure
We will not share or sell your personal data to third parties for marketing without your explicit consent. We may disclose personal data to third-party service providers (e.g. for booking management systems, email services), but only as needed to deliver requested services, and only under obligations to safeguard your data.
We may also disclose information if required by law or to protect our rights, property, or safety.
International Transfers
If any data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place (e.g. standard contractual clauses or adequate data-protection measures), in accordance with applicable data-protection law.
Data Security & Retention
We implement appropriate technical and organisational measures (e.g. secure servers, encryption, access controls) to protect your data from unauthorized access, loss, or alteration.
We retain your personal data only as long as necessary for the purposes for which it was collected (e.g. until we have fulfilled our services, or until you request deletion, or as required by law).
Your Rights
You have certain rights under data-protection law, including: the right to request access to personal data we hold about you; the right to rectify inaccurate data; the right to request erasure (‘right to be forgotten’); the right to restrict or object to processing; the right to data portability; and — where processing is based on consent — the right to withdraw consent.
If you wish to exercise any of these rights, contact us via info@stepasidegolfcentre.ie or by telephone.
Changes to This Policy
We may update this Privacy Policy from time to time (e.g. to reflect changes in legal or regulatory requirements, or changes in our data-processing activities). The revised policy will be posted on our website along with the date of last update.
Complaints and Data Protection Authority
If you have any questions or complaints about how we handle your personal data, please contact us using the details above. You also have the right to lodge a complaint with the Data Protection Commission (DPC), the independent Irish supervisory authority for data protection.